Service is our business
 Providing quality, timely, on budget services to our customers has made MTC a consistent provider of quality to our customers.
 


Flexibility:
 We have the experience and flexibility to work with you on any size project.





Services

Project and Program Management
With the increasing complexity and interoperability of IT systems the role of Project and Program Manager has become increasingly critical to the success of not only enterprise, but also departmental initiatives.

MTC is dedicated to project success through their team of highly qualified Project and Program Managers who have industry specific experience,  coupled with ITIL and PMI certifications. MTC project managers have managed projects from departmental to enterprise wide with an impact in excess of 60,000 persons.

Program Management includes:

  • Overall resource and budget planning and management
  • Multi-project coordination and responsibility
  • Promote a standardized methodology across projects
  • Use consistent status reporting across projects with over status rollup
  • Utilize change management for project risk mitigation

Project Management includes:

  • Ensure business owner involvement from project inception
  • Use standardized project management best practices
  • Create and maintain project schedules using automated tools
  • Make use of process, data, and object modeling
  • Evaluate buy versus build decisions based on business and operational requirements
  • Escalate early
  • Provide complete project documentation in both hard and soft copy

Please contact us for more info.

Strategic and Enterprise Integration
The integration of systems across the enterprise is a key component to a company's strategic advantage in today's fast passed markets. MTC has a successful track record of enterprise wide critical business application integration.

  • Business Strategy and Strategic Alignment with IT

  • Business process analysis/modeling

  • Planning, architecture IT strategy

  • Application Integration Architecture

  • Technology Assessments, system architecture and technology direction
     

Please contact us for more info.


Wireless and Telecom
Business to business communication has emerged as a key success factor both small and large businesses. Personal communication technologies continue to grow with handheld PDA's integrated with cellular systems.

  • Application Integration and testing

  • Network engineering and security

  • 2/3/4 GL Development

  • Project Management

  • VO/IP
     

Please contact us for more info.



Customer Care and Infrastructure Management
Customer care, both for external and internal customers has placed CRM systems in the forefront of business life cycle support application. Infrastructure Management has likewise come to hold a prominent place in supporting a company's ability to respond to changing internal support requirements. MTC has implemented enterprise wide CRM and Infrastructure Management systems for major Fortune 500 companies.

  • Infrastructure Management product evaluation and implementation

  • 911/Call Center product design and process management

  • Call center process analysis and redesign

  • Partner Relationship Management

  • Help Desk and Infrastructure Management - ITIL

  • National support center tools support and evaluation

  • Systems integration and implementation of Remedy, Siebel, and other CRM products.
     

Please contact us for more info.